Home Improvement Agencies

We operate two Home Improvement Agencies, New Forest HIA (previously called Care and Repair) and Test Valley HIA, in alliance with In Touch (Family Mosaic).

They are non-profit organisations that support older people, people with disabilities or those on low incomes to repair, improve, or adapt their homes.

New Forest HIA covers the whole of the New Forest District, and Test Valley HIA covers the whole of the Borough of Test Valley.

The key aim of both our Home Improvement Agencies is to support people with continued independence in their homes. To achieve this staff work in partnership with clients, occupational therapists, local council officers and others, and offer a professional, confidential, and supportive service. The agencies help to support people by;

• Identifying and organising work to peoples homes.
• Providing support with applications to local councils for grants.
• Exploring other options to finance work such as loans, private funding, applications to charitable trusts and benevolent organisations.
• Linking people to practical services and other organisations. Examples include;
  
  

The Home Improvement Agency operate a handyperson service. You can find details of this under the Small Repairs Service.

To request work under this scheme please ring 01794 523882.

To contact New Forest Home Improvement Agency:

Archstone House
Pullman Business Park,
Pullman Way
Ringwood,
Hampshire.
BH24 1HD.

 

Tel 01425 478005

E-mail hia.manager@cfnf.org.uk

 

To contact Test Valley Home Improvement Agency:

Council Offices
Duttons Road
Romsey
SO51 8XG

 

Tel 01794 523882

Email tvhia@cfnf.org.uk

 

Also see: Community Matters Spring 2011 (PDF) - a newsletter for older people

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Thank you to all our funders for their support, it is appreciated and is vital to our work and the difference we make together towards improving the quality of life of people in the New Forest. Please follow the link to see a list of our funders:

Archstone House, Pullman Business Park, Pullman Way, Ringwood BH24 1HD

Telephone: 01425 482773            Fax: 01425 482666            Email: admin@cfnf.org.uk

Registered in England as a company limited by guarantee.

Registered Charity No: 1068964 Registered Company No: 3483827