Home Support Service

A caring service to enable older people to remain safely in their own homes.

What we do

We provide high quality professional personal care and companionship to those living alone or who need someone with them while their usual carer or member of their family goes out. We have over 14 years experience of providing care and sitting services.

We can assist with showering, bathing and other personal care tasks as well as undertaking shopping for, or with, the client and carrying out any light household duties that we agree to do.

Clients may be taken for a drive or to any appointments they wish to attend or remain at home to chat and have a cup of tea. We provide a truly flexible service that can be tailored to suit most needs.

We have experience of looking after a wide range of people including those who have dementia, mental health problems, learning difficulties, Parkinsons and other conditions.

Flexibility

We can accommodate clients who require regular visits as well as those who only need to access care on an occasional basis. With a team of 100 carers we can nearly always find someone to help, even at short notice.

Our 24/7 care option

For families who need a break but would prefer their family member to stay at home we can provide an overnight respite service. This avoids the need for considerable upheaval which can be very distressing for everyone concerned.

Where we operate

We have carers and sitters in the following areas of the New Forest:

Coastal area including New Milton, Lymington, Milford on Sea, Hordle, Brockenhurst and Sway
Lyndhurst area including Winsor, Cadnam and Minsted
Totton area including Ashurst, Eling and Holbury
Waterside area including Fawley, Blackfield, Hythe, Dibden Purlieu and Marchwood

Our commitment to quality

All our sitters and carers are CRB checked and fully trained to enable them to safely deliver care and support to a high standard. We are inspected annually by the Care Quality Commmission (CQC).

What our clients say

“Since my mother in law came out of hospital, I have been amazed at the care, help and support your staff have given to her. Thank you.”

“My sincere thanks to all the carers who have tended to me over the last few months. Their concern and cheerfulness have contributed to my recovery.”

Our charges

Our charges vary according to the service(s) provided and the time spent. Costs will be discussed and agreed as part of the care/support package. For more information contact our Home Support Service Manager using the details shown below.

How to access our service

Clients can access our Home Support Service either through Adult Services or by self referral. If you would like to find out more then please get in touch using the contact details below.

Contact information:

Home Support Service
Community First New Forest
40 Winfrid House
Boniface Close
Totton
SO40 3SJ

Tel 02380 667080
Tel 07957 789098 (out of office hours)
Fax 02380 675785
Email homesupportmanager@cfnf.org.uk

Office opening hours

9.00am to 5.00pm Monday to Friday

Click here to see a location map

Also see: Community Matters Spring 2011 (PDF) - a newsletter for older people

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