Community First New Forest
...building relationships, enabling action!
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Complaints, Comments and Compliments |
Complaint?We recognise that sometimes people may feel that the quality of service was less than they would reasonably expect. In such an event we feel it important that people have an instant and friendly way of registering their complaint. If you have a complaint please contact your service manager who will strive to deal with it to your satisfaction. However if you feel that your complaint has not been properly dealt with then we ask you to follow our complaints procedure.
Comments and ComplimentsCommunity First New Forest is committed to providing the best possible service to our members and clients. As part of this commitment we are keen to seek the views of people who use our services. Improvements
We continually strive to improve the services we offer. If you have any suggestions about how you think things could have been done better then please let us know. Alternatively if you think there is another service we should be offering then we would also like to hear from you.
Client surveysAll our services ask for client feedback, using a client questionnaire, either annually or at the end of a case. This is particularly helpful in relation to improvements which can then be implemented more quickly.
If you do have a Complaint, Comment or Compliment please contact us:
In writing: Community First New Forest
By phone or FAX: Tel 01425 482773
By email: Email [email protected]
Our service is open: |
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Archstone House, Pullman Business Park, Pullman Way, Ringwood BH24 1HD Telephone: 01425 482773 Fax: 01425 482666 Email: [email protected] Registered in England as a company limited by guarantee. Registered Charity No: 1068964 Registered Company No: 3483827 |
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