Community First New Forest

Contact us on: 01425 482773



Families Matter: Puppet Stage and Sound Crew
Praisin' Hands Puppets based at Hythe URC is looking for 2 people with strong muscles to load and lift equipment from the van, set up the stage, watch the very entertaining children's puppet show and then dismantle the stage and load up the equipment. Any expertise/experience in sound desk/lighting would be valuable, but not required.

Find out more here

Welcome to Community First New Forest

Search for Volunteering Opportunities in the New Forest

Read our February Newsletter

See the latest news for charities, voluntary and community groups in the New Forest.

waitrose token

Nightstop in Waitrose Green Token scheme this February

If you are shopping in Waitrose Ringwood this month, Nightstop would love to receive your green token to help raise valuable funds for the project. Thank you in advance for your support.

New Forest Nightstop working in partnership to help vulnerable young people

(Source: Citizens Advice New Forest Newsletter January 2018)

A young vulnerable client was referred to Citizens Advice from the local Council.

She was at risk of homelessness.

They sent her to us to help with a Nightstop referral, which is a local service which provides temporary emergency accommodation in people’s homes for vulnerable people.

Our adviser completed the detailed Nightstop referral forms with the client and made contact with the local Job Centre to ask for their help with a claim for Universal Credit (UC).

The client was able to go straight across to the Job Centre where they worked with her to complete her UC claim.

She waited there until a volunteer Nightstop driver came to pick her up and take her safely to her accommodation.

The local Job Centre manager tells us what happened next: “Just a short note to say a big “thank you” regarding our customer.

Citizens Advice for referring to Nightstop and then on to the Job Centre for her UC claim and Nightstop for finding a host.

I know that between our three organisations we prevented a very young vulnerable person from living on the streets.

So that you are aware the Team here in the Jobcentre pulled out the stops and got the customer up and running on UC (with an immediate advance payment made) from the time CAB referred her to us to the time she was picked up from our office at 5:15pm by a Nightstop driver.

I am known here in the office to use the word “awesome” from time to time, in this situation I believe our Organisations, through working together, were truly AWESOME. Thank You.‘

ISO 9001:2015

iso 9001:2015Community First New Forest is delighted to announce it has achieved ISO 9001:2015 certification, an internationally recognised standard of excellence.  Achievement of this certification shows our commitment to customer satisfaction, high quality and continuous improvement.

Jackie Hartless, Acting Chief Executive said “For any company, the road to certification requires time and commitment. Each employee has dedicated time and hard work to enable us to become certified and it shows just how much each employee here cares about the quality of what we do.

Our move from ISO 9001:2008 to the updated standard demonstrates our desire to always perform at the highest levels of quality and efficiency. We will continue to do everything we can to provide the best service to all of our clients into the future.”

Community First New Forest was certified to the ISO 9001:2015 standard by Certified Quality Systems Ltd (CQS),


Community First New Forest is a passionate charity that seeks to improve the quality of life for people and communities living in the New Forest District and surrounding districts.

Who we support:

We do this by:

  • Providing support and advice to local voluntary and community groups
  • Helping people to volunteer
  • Delivering local services that help people with their needs

Our services include:

All of our services will put you at the centre – your needs are important to us and we are committed to providing the best possible service.

Many people have told us that we make a difference and they have said how much our help is appreciated. What you think and feel matters to us – we want to be sure that we are there for you and really helping you.

Please have a look at our services and see how they might be able to help you or someone you know.

Thank you to all our funders for their support; it is appreciated and is vital to our work and the difference we make together. Our key funders are Hampshire County Council, New Forest District Council and Big Lottery.  A list of our funders can be found via this link.

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Our Events

  • Tue

    Trigger Tool Training

    9.30am - 12.30pmTotton Hub 1 High Street Totton SO40 9HL
  • Wed

    Free Healthy Walk Leader Training



For full information on upcoming events shown above, please visit the Training Programme page

Latest News from CFNF

Consultation on proposals to change street lighting, supported passenger transport services and the concessionary travel scheme in Hampshire

Hampshire County Council is asking for residents’ and stakeholders’ views in an eight-week consultation on options for applying budget reductions to subsidies for public transport and street lighting.
Read More

Latest Training Programmes from Community First New Forest

MiDAS – Minibus Driver Awareness Scheme
Funding Workshop
Lone Working Workshop
Trigger Tool Training
For further information, please visit our Training Programme page
Read More
Panto - Dame Perrie Winkle

It’s Panto time for young and old

Community First New Forest’s Call and Go and Young Carer Services are teaming up for a special Panto outing this January. 
Read More