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Community First New Forest is delighted to announce it has achieved ISO 9001:2015 certification, an internationally recognised standard of excellence. Achievement of this certification shows our commitment to customer satisfaction, high quality and continuous improvement.
Jackie Hartless, Acting Chief Executive said “For any company, the road to certification requires time and commitment. Each employee has dedicated time and hard work to enable us to become certified and it shows just how much each employee here cares about the quality of what we do.
Our move from ISO 9001:2008 to the updated standard demonstrates our desire to always perform at the highest levels of quality and efficiency. We will continue to do everything we can to provide the best service to all of our clients into the future.”
Community First New Forest was certified to the ISO 9001:2015 standard by Certified Quality Systems Ltd (CQS), www.cqsltd.com
Community First New Forest is a passionate charity that seeks to improve the quality of life for people and communities living in the New Forest District and surrounding districts.
Who we support:
- Voluntary and community groups and volunteering
- Older people and people with a disability
- Children, young people and families
We do this by:
- Providing support and advice to local voluntary and community groups
- Helping people to volunteer
- Delivering local services that help people with their needs
Our services include:
- Community support and development
- Volunteer Centre
- Community Transport
- Hire of mini buses to local voluntary and community groups
- Moped loans for young people
- Nightstop – helping homeless people
- Young Carers
All of our services will put you at the centre – your needs are important to us and we are committed to providing the best possible service.
Many people have told us that we make a difference and they have said how much our help is appreciated. What you think and feel matters to us – we want to be sure that we are there for you and really helping you.
Please have a look at our services and see how they might be able to help you or someone you know.
Thank you to all our funders for their support; it is appreciated and is vital to our work and the difference we make together. Our key funders are Hampshire County Council, New Forest District Council and Big Lottery. A list of our funders can be found via this link.