Small Repairs Service

New Forest and Test Valley Small Repair Service supports people by:

• Carrying out minor repair or adaptation works in homes at low cost.
• Being a reliable, professional, trustworthy and supportive service.
• Helping people have peace of mind and continued safety and independence in their own homes.

This service is for people over 60, people with a disability or anyone in receipt of an income related benefit, eg income support, council tax benefit or pension credit

If you are eligible for the service we will make an appointment for our Handyperson to visit you.

Examples of the type of work we can do:

• Renewing tap washers and replacing taps
• Putting up shelves
• Unblocking sinks
• Replacing door locks
• Fitting key safes
• Changing light bulbs
• Fitting grab rails
• Fitting door chains and window locks
• Putting up curtain rails
• Fitting door bells
• Minor home safety and adaptation work

Cost of Service

£8 per hour if in receipt of income support, council tax benefit or pension credit
£12 per hour if not in receipt of the above benefits.

The cost of materials is additional.

Works are limited to a maximum of two hours per visit, and there is a minimum charge equal to one hour’s labour. 

Please note:

• We are not an emergency service
• We cannot carry out works to gas or electrical supplies or services
• We are unable to work above stepladder height due to insurance restrictions
• We cannot carry out decorating or gardening work
• At times, due to the volume of enquiries, there may be a waiting list

Testimonials

“The service I received was first class.  I couldn’t have had any better.”

“This is an excellent service that fills the gap in the market for jobs that are too small for builders to be interested in, or they charge a lot for their services.”

“A very helpful and capable member of staff attended. I think this is one of the most sensible services offered to older people and I am very grateful for it.  Such a helpful and practical way in which to help elderly people living alone.”

“We have used your service only once but will certainly do so again.  Your telephone staff were very pleasant and helpful and the young man who fitted the grab rail was friendly and efficient and left everything clean and tidy.”

Contact information

New Forest and Test Valley Small Repair Service
Community First New Forest
Archstone House
Pullman Business Park,
Pullman Way
Ringwood,
Hampshire.
BH24 1HD.
Tel 01425 478005
Email [email protected]

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Thank you to all our funders for their support, it is appreciated and is vital to our work and the difference we make together towards improving the quality of life of people in the New Forest. Please follow the link to see a list of our funders:

Archstone House, Pullman Business Park, Pullman Way, Ringwood BH24 1HD

Telephone: 01425 482773            Fax: 01425 482666            Email: [email protected]

Registered in England as a company limited by guarantee.

Registered Charity No: 1068964 Registered Company No: 3483827